Abandoned Cart Recovery For Salesforce Commerce Cloud

Enable automated abandoned cart tracking, customer recovery workflows, and configurable coupon-based incentives to increase conversion and recover lost sales across SFCC storefronts.

Aegeantic’s Abandoned Cart Cartridge is a production-ready recovery solution built for Salesforce Commerce Cloud. Designed for enterprise commerce environments, the cartridge enables automated abandoned cart tracking, configurable recovery workflows, and customer re-engagement capabilities.

Compatible with SiteGenesis, SFRA, Headless PWA storefronts, and mobile commerce applications, the solution integrates seamlessly into existing SFCC ecosystems while remaining flexible and highly configurable.

The cartridge also supports Salesforce Marketing Cloud integration, enabling personalized recovery journeys, automated campaigns, and advanced customer engagement workflows across channels.

Cartridge Capabilities

Platform Compatibility

Salesforce Commerce Cloud (SFCC)
SFRA storefront compatibility
SiteGenesis storefront compatibility
Headless PWA compatibility
Mobile commerce application support
Salesforce Marketing Cloud integration
Multi-site architecture support
Enterprise-ready deployment structure

Abandoned Cart Tracking

Automatic abandoned cart detection
Guest and registered customer support
Configurable cart inactivity intervals
Custom object-based cart persistence
Customer session tracking

Recovery Automation

Automated recovery workflows
Coupon-based recovery incentives
Configurable reminder logic
Email template integration
Salesforce Marketing Cloud journey support
Cross-channel customer engagement
Scheduled recovery jobs

Business Manager Configuration

Cartridge configuration via BM
Recovery interval customization
Coupon code assignment
Guest checkout configuration
Recovery behavior controls

Core Features

Automated abandoned cart recovery
Salesforce Marketing Cloud integration
Mobile app abandoned cart support
Configurable coupon integration
Enterprise-grade SFCC architecture
BM-driven configuration management
Custom object persistence
Recovery job scheduling
Secure customer data handling
Multi-store compatibility

Built For Enterprise Commerce

The cartridge is designed for scalable Salesforce Commerce Cloud environments where customer retention and conversion optimization are critical.

Whether operating a traditional SFRA storefront, a legacy SiteGenesis implementation, a modern headless PWA architecture, or mobile commerce applications, the solution integrates cleanly into existing commerce ecosystems with minimal operational overhead.

Support for Salesforce Marketing Cloud enables advanced customer journeys, personalized abandoned cart campaigns, and omnichannel recovery experiences.

Fast & Structured Implementation

The cartridge is designed for rapid deployment and streamlined integration into existing SFCC projects.

Implementation includes:

Cartridge installation and setup
Business Manager configuration
Recovery workflow setup
Coupon integration configuration
Job scheduling setup
Email template integration
Sandbox and production deployment support

Business Impact

Recover Lost Revenue

Increase conversion rates by automatically re-engaging customers who abandon their carts.

Improve Customer Retention

Encourage customers to complete purchases using targeted recovery campaigns.

Configurable & Flexible

Adapt recovery logic, coupon incentives, and workflows to match business requirements.

Reduce Implementation Time

Deploy a production-ready abandoned cart solution without building custom recovery infrastructure from scratch.

Omnichannel Recovery

Recover abandoned carts across storefronts, headless PWAs, and mobile commerce applications through unified recovery workflows.

Marketing Cloud Enablement

Extend recovery capabilities with Salesforce Marketing Cloud journeys, personalized campaigns, and advanced customer engagement automation.

Who is This For

Salesforce Commerce Cloud merchants
Enterprise commerce projects
SFRA storefront implementations
SiteGenesis storefronts
Headless PWA commerce platforms
Mobile commerce applications
Salesforce Marketing Cloud ecosystems
Retailers optimizing conversion recovery

Everything You Need to Know Before Implementing Abandoned Cart

01 Does the cartridge support SFRA, Sitegenesis, and Headless PWA?

Yes. The cartridge is designed to support SFRA, SiteGenesis, and Headless PWA storefront architectures.

02 Can Recovery Intervals Be Configured?

Yes. Recovery timing and abandoned cart intervals can be configured directly through Business Manager preferences.

03 Does it support guest customers?

Yes. Both guest and registered customer abandoned cart tracking are supported.

04 Can coupons be attached to recovery flows?

Yes. Recovery campaigns can include configurable coupon incentives to encourage conversion completion.

05 Is it compatible with Multi-Site SFCC Environments?

Yes. The cartridge supports multi-site Salesforce Commerce Cloud environments.

06 How long does implementation take?

Most implementations can be completed quickly depending on storefront architecture and customization requirements.

07 Does the cartridge support Salesforce Marketing Cloud?

Yes. The cartridge can integrate with Salesforce Marketing Cloud to power personalized abandoned cart journeys and omnichannel recovery campaigns.

08 Does it support Mobile Applications?

Yes. The solution supports mobile commerce environments and can be integrated into mobile application architectures alongside storefront implementations.

Recover More Customers With Smart Cart Recovery

Enable automated abandoned cart recovery workflows across your Salesforce Commerce Cloud storefronts and improve conversion performance.